1. Introduction and Acceptance

This website, [www.appleglc.com] (the “Website”), is owned and operated by [Apple Globalcare Private Limited], a company incorporated under the Companies Act, 2013, having its registered office at [Mumbai, India] (“Apple Globalcare”, “we”, “us” or “our”).

By accessing, browsing or using this Website, you (“User”, “you”) acknowledge that you have read, understood and agree to be bound by this Disclaimer, together with our Terms and Conditions and Privacy Policy. If you do not agree, you must stop using the Website immediately.

This Disclaimer applies to all pages, product listings, downloads, emails, newsletters, social media channels and other communications issued by or on behalf of Apple Globalcare.

2. General Information Only – Not Medical Advice

All content on this Website, including product descriptions, composition, indications, dosage references, side effects, drug interactions, articles and FAQs, is provided for general informational and educational purposes only. It is compiled from sources believed to be reliable, such as manufacturer literature and publicly available regulatory information, and is reviewed where practicable by qualified professionals.

The content does not constitute, and must not be relied upon as, professional medical advice, diagnosis, treatment or a recommendation to use any particular medicine. It is not a substitute for the judgment of a registered medical practitioner who has examined the patient.

• Never start, stop or change any medicine or dosage based on information on this Website.
• Never disregard or delay seeking professional medical advice because of something you have read here.
• Prescribing information differs between countries; always follow the approved label in your jurisdiction and the advice of your treating physician.
• The absence of a warning for a product does not mean that the product is safe or suitable for any particular person.

3. No Doctor–Patient or Pharmacist–Patient Relationship

Use of this Website, submission of an enquiry, or any communication with our team does not create a doctor–patient, pharmacist–patient or any other professional or fiduciary relationship between you and Apple Globalcare, its directors, employees or consultants.

Our staff may help with sourcing, documentation and logistics. They do not provide clinical opinions, and any product-related information they share is subject to this Disclaimer.

4. Regulatory Status of Products and Prescription Requirement

Products referred to on this Website may be approved in some countries and not approved, or approved for different indications, in others. The listing of a product does not represent that it is approved, registered or lawfully marketable in India or in your country.

• Prescription only. Prescription medicines are supplied only against a valid prescription from a registered medical practitioner and, where applicable, the required import permits, licences or authorisations, in accordance with the Drugs and Cosmetics Act, 1940, the Drugs Rules, 1945, the New Drugs and Clinical Trials Rules, 2019 and the laws of the destination country.
• Named patient, compassionate use and unapproved medicines. Where a medicine is supplied under a named patient, compassionate use, special access or similar programme, the decision to use it rests solely with the treating physician and the relevant regulatory authority. Apple Globalcare acts only as a supplier or facilitator and makes no representation about the safety, efficacy or suitability of any such medicine for any patient.
• Controlled substances. Narcotic drugs and psychotropic substances are handled only as permitted under the Narcotic Drugs and Psychotropic Substances Act, 1985 and corresponding laws abroad.
• Right to refuse. We may decline, suspend or cancel any enquiry or order where documentation is incomplete, where supply may breach applicable law, or at our reasonable discretion.

5. No Advertisement, Promotion or Offer for Sale

Nothing on this Website is intended to be, or should be construed as, an advertisement, promotion, solicitation or invitation to purchase any drug, including within the meaning of the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954, the Drugs and Cosmetics Act, 1940 and the Uniform Code for Pharmaceutical Marketing Practices, 2024.

Product pages are catalogue-style references for healthcare professionals, institutions, distributors and authorised buyers. No product is claimed to diagnose, cure, mitigate, treat or prevent any disease or condition listed in the Schedule to the 1954 Act, and no content on this Website should be read as making such a claim.

Any quotation, proforma invoice or price information is an invitation to treat only. A binding contract arises only when we issue a written order confirmation after verifying the prescription and regulatory documents.

6. Product Images, Packaging, Pricing and Availability

Product images are for illustration and identification only. Actual packaging, labelling, language, pack size, strength presentation, batch, country of origin and appearance may differ, as manufacturers change them from time to time and between markets.

Prices, stock levels, lead times and availability are indicative, change without notice, and are confirmed only in a written quotation. Prices may exclude taxes, duties, cold-chain charges, freight, insurance and bank charges unless expressly stated. We are not liable for delays or non-availability caused by manufacturers, regulators, customs, carriers or events beyond our reasonable control.

7. Trademarks, Brand Names and Intellectual Property

All product names, brand names, logos, trade dress and registered or unregistered trademarks shown on this Website belong to their respective owners. Where known, ownership is attributed on each product page under the heading “Manufacturer / Trademark Owner”.

Apple Globalcare is not affiliated with, sponsored by, endorsed by or authorised by any trademark owner or manufacturer unless this is expressly stated in writing on the relevant page. No licence, partnership, distributorship, approval or commercial association with any trademark owner should be inferred from the display of its marks.

Third-party marks are used only to identify genuine goods and to describe them accurately, in accordance with honest practices in industrial and commercial matters, as permitted by Section 30 of the Trade Marks Act, 1999, including Section 30(1) and Section 30(2)(a). Such use is not intended to take unfair advantage of, or be detrimental to, the distinctive character or repute of any mark.

Products are sourced through lawful channels, and the rights of trademark owners in goods lawfully placed on the market are respected, subject to Section 30(3) and Section 30(4) of the Act.

The Apple Globalcare name, logo, website design, text and compilation are our property or used under license. They may not be copied, reproduced or used without our prior written consent. Apple Globalcare is an independent business and has no connection with Apple Inc. or its products.

Notice to rights holders. If you believe any content on this Website infringes your rights, please write to [legal@appleglc.com] with details of the content and your rights. We will review the request promptly and remove or correct the content where appropriate.

8. Accuracy and No Warranties

We make reasonable efforts to keep the Website accurate and current. However, medical and regulatory information changes frequently, and the content may contain typographical errors, omissions, outdated data or inaccuracies.

The Website and all content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Apple Globalcare disclaims all warranties, express or implied, including warranties of accuracy, completeness, timeliness, merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Website will be uninterrupted, error-free, secure or free of viruses or other harmful components.

We may correct, update, add or remove any content at any time without notice, but we are under no obligation to do so.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Apple Globalcare, its directors, officers, employees, agents and affiliates shall not be liable for any direct, indirect, incidental, special, consequential or punitive loss or damage arising from:

• your access to or use of, or inability to use, the Website;
• any reliance placed on content published on the Website;
• any adverse reaction, injury, illness or outcome resulting from the use of any product, which remains subject to the manufacturer’s own responsibility and the prescriber’s clinical judgment;
• any errors, omissions, interruptions, viruses or unauthorised access to our systems; or
• any act or omission of a third party, including manufacturers, couriers, customs and regulators.

Where liability cannot be excluded by law, our total aggregate liability for any claim shall not exceed the amount actually paid by you to Apple Globalcare for the specific product or service giving rise to the claim. Nothing in this Disclaimer excludes liability that cannot be excluded under applicable law, including the Consumer Protection Act, 2019.

10. Third-Party Links, Content and Testimonials

The Website may contain links to third-party websites, regulatory portals, manufacturer resources or published literature. These links are provided for convenience only. We do not control, endorse or accept responsibility for their content, accuracy, availability or privacy practices, and you access them at your own risk.

Any reviews, testimonials, case stories or user-submitted content reflect the personal views of their authors. They are not typical results, are not medical claims, and do not represent the views of Apple Globalcare. To the extent we act as an intermediary for such content, we claim the protections available under Section 79 of the Information Technology Act, 2000.

11. International Users and Import Compliance

This Website is accessible worldwide, but it is not directed at any jurisdiction where its content or the supply of any product would be unlawful. Users outside India access the Website on their own initiative.

You are solely responsible for ensuring that the import, possession, use and resale of any product complies with the laws of your country. This includes obtaining import permits, licences, prescriptions and customs clearances, and paying any duties or taxes. Apple Globalcare is not liable for any shipment detained, seized, returned or destroyed by authorities because of the buyer’s failure to meet these requirements.

All exports are made in compliance with applicable Indian export laws, including the Foreign Trade (Development and Regulation) Act, 1992, and any applicable sanctions or export control regimes.

12. Medical Emergencies and Adverse Event Reporting

This Website is not an emergency service. If you or someone else is experiencing a medical emergency, contact your local emergency number or go to the nearest hospital immediately.

If you experience or become aware of a suspected adverse drug reaction, product quality complaint or suspected counterfeit linked to a product supplied by us, please:

1. seek medical attention and inform your treating physician;
2. report it to us at [info@appleglc.com] with the product name, batch number and a description of the event; and
3. where applicable, report it to the Pharmacovigilance Programme of India (PvPI) or the regulator in your country.

We will forward reports to the relevant manufacturer or marketing authorisation holder as required by law.

13. Indemnity

You agree to indemnify and hold harmless Apple Globalcare, its directors, officers, employees and agents from any claim, loss, liability, penalty or expense, including reasonable legal fees, arising from your misuse of the Website, your breach of this Disclaimer, your submission of false or incomplete documents, or your violation of any law or third-party right.

14. Governing Law and Jurisdiction

This Disclaimer is governed by the laws of India. Subject to any mandatory consumer protection rights you may have, the courts at [Mumbai], India shall have exclusive jurisdiction over any dispute arising from or relating to this Website or this Disclaimer.

15. Severability, Waiver and Changes

If any provision of this Disclaimer is held invalid or unenforceable, the remaining provisions shall continue in full force. Our failure to enforce any provision is not a waiver of it. We may revise this Disclaimer at any time by posting the updated version on this page; continued use of the Website after that constitutes acceptance of the revised Disclaimer.

Last updated: [30 Dec 2026]

16. Contact and Grievance Officer

For questions, legal notices or complaints about this Website, contact:

Email: legal@appleglc.com

Phone: +91 900 500 9556

Working Hours: Monday to Friday, 10:00 am to 6:00 pm IST